Shipping
Shipping Policy
We offer several different options for you to take home your furniture:
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1. Collection in person from our workshop in Minehead, Somerset is free. We are located in a beautiful part of the UK. Make a day of it and go home with a nice souvenir! Contact us to set up a date and time to collect. Please select ‘Pick up’ at the check out.
2. Free delivery to anyone living in the TA24 postcode. Contact me and we can set something up. Select TA24 location at the check out for this option.
3. If you are not in a hurry, we make a once a month delivery round to anyone located in EX or TA postal codes for £30 per item. When you select the delivery option at the Checkout, select Monthly delivery to TA and EX postcodes.
4. We have a couple of trusted third party couriers that deliver to most of mainland UK. For all mainland areas excluding the following postal codes TR, LL, NR, KW. IV, FK, KY, PH, PA, DD, HS AND BT delivery costs £65. We aim to get items delivered to your home within 3 weeks of purchase, although it is often faster than this.
Within 7 days of purchasing the item and providing your delivery information one of our couriers will contact you direct by Email or text message to confirm a delivery date. If this date doesn’t suit you, you can rearrange a suitable time with the courier at this point.
Please note that our couriers offer a one man delivery and help will be needed at the point of delivery to unload the item into your home. Please inform us before purchasing the item if this isn’t possible.
Orders are delivered 7 days a week and at various times of the day, depending on where you are located on the driver’s planned route, so some flexibility is needed please.
Please ensure that the item will fit through any entry points before purchasing. The delivery cost is non refundable if the item doesn’t fit and an additional delivery fee will be applicable to return the item to our workshop.
5. Please contact us for a quote for delivery to TR, LL, NR, KW. IV, FK, KY, PH, PA, DD, HS
6. Please contact us for a quote for express delivery
7. We can offer a lower delivery price per item if you are buying more than one piece of furniture. Please contact us for a quote
Returns Policy
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1. We regret that we cannot offer refund or exchange on any of our vintage furniture items. Please thoroughly read the item descriptions and inspect the photos of the product before purchasing. You are also welcome to arrange a time to visit us in our workshop and inspect the item in person.
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2. Please thoroughly inspect your item upon delivery. If you believe there is damage to the item that was not detailed in the description please notify us within 24 hours. We will then liase with you directly to arrange return and refund of your item.
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3. Please ensure that the item will fit through any entry points before purchasing. The delivery cost is non refundable if the item doesn't fit and an additional delivery fee will be chargeable to return the item back to our workshop.